By using the Chariot mobile application or any related services, you agree to these Terms & Conditions. If you do not agree, you must stop using the app and associated services.
Program name: Chariot SMS (OTP & Transactional Notifications)
Program description: Chariot sends SMS messages for account verification (OTP) and transactional notifications related to user-initiated account and ride activity (e.g., ride requested, driver assigned/arrived, trip started/ended, payment and receipt updates). No marketing or promotional messages are sent.
Message frequency: Message frequency varies based on user activity.
Message & data rates: Msg & data rates may apply.
Opt-out: Reply STOP to opt out.
Help: Reply HELP for help.
Support contact: Call +256 205 491 108 or email support@chariottechnologies.net
Privacy Policy: https://www.chariot.ug/privacy.html
Public opt-in verification page: https://www.chariot.ug/sms-optin.html
Chariot provides the following services:
Chariot does not own vehicles. All services are performed by independent drivers who operate their own vehicles.
Riders must:
Drivers must:
Riders agree to pay the fare displayed within the app at the time of booking. Available payment methods include:
Both riders and drivers may cancel trips. However, cancellation fees may apply depending on:
Chariot is not responsible for:
However, we commit to thoroughly investigating all reported issues and taking appropriate action, including warnings, suspension, or removal from the platform.
Chariot may suspend or terminate user accounts for:
We may update these Terms at any time. Continued use of the app or services after an update means you accept the changes.
For any questions, complaints, or legal requests, contact us at:
support@chariottechnologies.net
